Due to high submission volumes, response time to your request may be delayed. We are actively working to resolve your request and appreciate your patience.
I keep submitting my app for review and it's not getting approved. Can you tell me if you've installed the app and logged on because in my data, I see no evidence that it's been done.

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Rudy Sparreboom ·  · Facebook Team
Hello Joe, Thank you for contacting Facebook Direct Support. We apologize for any misinterpretation. Please kindly resubmit your application at your own convenience and contact us here again. Best regards, Rudy Sparreboom | Facebook Direct Support
September 19 at 9:47 PMStatus changed to Need More InfoEdited
Facebook User
September 21 at 10:41 PMStatus changed to ClosedEdited
Joe Dean · Creator
I resubmitted... Please let me know what I can do to get this approved. Thanks
September 22 at 2:23 PMStatus changed to ReopenedEdited
Prerna Prerna ·  · Facebook Team
Hello Joe, Thank you for writing back. I apologize for the delay in the response. We do understand that it can be frustrating if things are not going well with your app submission. We do understand that you have re-submitted your application for the user permissions. At the moment, it is still pending review from our review team. Should you require further assistance, do feel free to contact us. Best regards, Prerna | Facebook Direct Support
September 22 at 11:41 PMStatus changed to Need More InfoEdited
Facebook User
September 25 at 1:41 AMStatus changed to ClosedEdited
Joe Dean · Creator
They approved the request but every time I post something to a facebook page it comes back with a message #368 saying that it was reported as abusive.... even though it was just created.
September 25 at 8:17 PMStatus changed to ReopenedEdited
Joe Dean · Creator
This was content just created.
Joe Dean · Creator
Everything that was created using Veamcast on your entire platform has been deleted with no notice!!!!!
Jack Anderson ·  · Facebook Team
Hello Joe, Thank you for writing back. We do understand that it can be frustrating if things are not going well with your app submission. Please be kindly informed that we have escalated your case to the responsible team. As soon as we receive a resolution we will contact you back. Best regards, Jack Anderson | Facebook Direct Support
September 30 at 9:50 AMStatus changed to Under InvestigationEdited
Jack Anderson ·  · Facebook Team
Hello Joe Dean, Thank you for contacting Facebook Direct Support. After reviewing your question, I've noticed that your question pertains to debugging tooling issues. You may find more information regarding the Sharing Debugger tool at https://developers.facebook.com/tools/debug to help to further troubleshoot your issue. Best regards, Jack Anderson | Facebook Direct Support
October 1 at 8:39 AMStatus changed to Need More InfoEdited
Joe Dean · Creator
They do not respond
October 1 at 9:28 AMStatus changed to ReopenedEdited
Marcus Tan ·  · Facebook Team
Hello Joe, Thank you for contacting Facebook Direct Support. Your application has been successfully approved and is ready to go. This support channel is for questions about App Review for Facebook Login. Since it looks like you don't have any other questions related to App Review, I'm going to close this ticket. If you have questions regarding the Community Standards error message you have been receiving, you might want to visit the Developer Community Forum: https://developers.facebook.com/community Thank you for your understanding. Cheers, Marcus Tan | Facebook Direct Support
October 4 at 1:32 AMStatus changed to ClosedEdited
Joe Dean · Creator
THEY DO NOT RESPOND!
October 4 at 4:13 PMStatus changed to ReopenedEdited
Joe Dean · Creator
The error only happens in the app... It doesn't happen when I do it via the debugger.
Chris Deniro ·  · Facebook Team
Hello Joe, Thank you for contacting Facebook Direct support. While I am open to resolving your problem, your problem does not fall within our scope.This support channel is for questions about App Review If you have questions regarding the Community Standards error message you have been receiving, you might want to visit the Developer Community Forum: https://developers.facebook.com/community I hope you find the answer you need . . Should you require any more assistance relating to your App review , feel free to contact us again. Kind regards, Chris Deniro I Facebook Direct Support
Joe Dean · Creator
I can't believe this. All the work we put into this app and you're giving me this erronous error and NOBODY will respond to the issue... How can somebody be reporting content that has just been created and not published yet as abusive?????? Who can I contact to fix this bug???? Nobody answers!
Joe Dean · Creator
We have users that spent a great deal of time publishing their channels and it was all deleted with no notice whatsoever and no explanation whatsoever... I need to hire a lawyer... this is anticompetitive
Joe Dean · Creator
The link you sent has no method of appealing for me. The link at the bottom is for people who has lost access to the app. I haven't found any way to address this other than this forum here... It's within the realm of the app review since the message I get only happens in the app. It used to happen when things were just posted but that's resolved although somehow everything all my users posted is gone off Facebook. it's amazing they'll do that without explaining anything.
October 10 at 7:25 PMStatus changed to ReopenedEdited
Joe Dean · Creator
There were hundreds or thousands of posts that are all just gone. It's been tragic for my business
Chris Deniro ·  · Facebook Team
Hello Joe, Thank you for contacting Facebook Direct support. While I am open to resolving your problem, your problem does not fall within our scope.This support channel is for questions about App Review If you have questions regarding the Community Standards error message you have been receiving, you might want to visit the Developer Community Forum: https://developers.facebook.com/community As much as I want to help,There is nothing I can do about this as it does not fall under the purview of what we do through this channel. In terms of the content being reported sadly that is outside the scope of App Review. Since your content is being flagged I would suggest doing an appeal at this provided link:https://developers.facebook.com/appeal. They will look into why it is your application and content you are publishing is getting flagged automatically Kind regards, Chris Deniro I Facebook Direct Support
October 14 at 8:42 AMStatus changed to Need More InfoEdited
Joe Dean · Creator
Chris, the appeal link you're sending me does not give me a way to appeal this!
October 14 at 10:01 AMStatus changed to ReopenedEdited
Joe Dean · Creator
Is there a phone number I can call? This is crazy!
Chris Deniro ·  · Facebook Team

Hello Joe

I have raised an internal task,We would update you as we get more information.

Kind regards,

Chris Deniro I Facebook Direct Support

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October 15 at 6:58 AMStatus changed to Under InvestigationEdited
Joe Dean · Creator
Thank you!
Joe Dean · Creator
Just tried again... I posted a picture of my daughter and I get that disgusting message that it's been reported as abusive... This has to stop!!! My users can not get these messages! It costs me money to tell them that Facebook will not do anything about this! It's been months and hundreds of messages to you guys.... There is no due process with you guys??? You just ban apps without any explanation? Is it because my app is deemed as competition and you guys just wipe out the competitors this way????
Support Details
Question Type: App Review
Business ID: 366662137236140
Business: Veamcast
Subscribers (2)
Calvin Walker II
Joe Dean